EFFECTIVE DATE: June 04, 2024
SITE COVERED: waltersteiner.com
THANK YOU FOR SHOPPING AT www.waltersteiner.com!
We make every effort to ensure your order is delivered on time.
SHIPPING
We currently do not offer shipping on orders. Please reach out to us if you need assistance.
IN STORE PICK UP
An email will be sent to you as soon as your order is ready to be picked up.
LOCAL DELIVERY
We currently offer local deliveries.
RETURNS
As each of our pieces are custom-designed, we are unable to accept returns. However, your satisfaction is our top priority. If your diamond piece does not meet your expectations upon receipt, please contact us immediately. We will provide a return label and continue working on your piece until it meets your satisfaction.
Please note that additional charges may apply depending on the extent of the changes requested.
We're here to serve you better. For questions or comments, please feel free to reach out to hello@waltersteiner.com